Help someone. Protect their choices.

Take the next step

Tell us how to reach you. We’ll carry this topic into your request so you don’t have to start over. No cost or obligation.

Medicare support starts with permission.

Let them lead

Ask what help they want. Keep their priorities and decisions at the center.

Confirm permission

Ask Medicare or the plan what authorization it needs before discussing another person's information.

Protect their Medicare number

Treat it like a credit card. Do not share it with unexpected callers or trade it for gifts.

Pause and verify

If a call feels suspicious, hang up. Call the number on the member card or 1-800-MEDICARE. Review notices for services never received.

General education • Medicare.gov • Reviewed September 2026

Prepare for a conversation

finwell.health/learn/guides/helping-someone-safely

This graphic is a summary. The companion guide explains qualifications and gives you a next-step checklist.